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Refunds

Refund Policy

We're happy when Summon clicks for you — and refund you fast when it doesn't.

Last updated: March 2026

14-day, no-questions-asked refunds

Within 14 days of your original purchase, email hello@summon.app and we'll refund you. Processed within 3–5 business days.

14-day guarantee

You may request a full refund within 14 days of your original purchase date, no questions asked.

How to request a refund

Email hello@summon.app with the subject line "Refund Request" and include your order email or reference number. We will process the refund within 3–5 business days.

After the 14-day window

Refunds are not available after 14 days from the original purchase date. If you have an exceptional circumstance, please contact us and we will do our best to help.

Renewals

Annual subscription renewals are not refundable after 7 days from the renewal date. Please cancel before your renewal date if you do not wish to continue.

Trial period

The 72-hour trial starts after subscribing. You are not charged until the trial ends, so no refund is needed for the trial itself.